Regional Training Partner - Bonefish Grill

Regional Training Partner – Bonefish Grill

About the Role

At Bonefish Grill, training is not transactional; it’s transformational. As a Regional Training Partner (RTP), you are a champion of MIT development, brand standards, and operational excellence, serving as both a subject-matter expert and a trusted consultant in the field.

This role leads training execution across restaurants while influencing change at every level of the organization, from hourly Anglers to Managing Partners, Joint Venture Partners, and beyond. You’ll operate closest to the restaurant while thinking enterprise-wide, ensuring standards don’t just land, they stick.

What You’ll Do

• Champion MIT development, brand standards, and training excellence, serving as a consistent point of contact and feedback loop for the field.
• Execute and reinforce training and certification programs for management and hourly team members.
• Lead training support for New Restaurant Openings, from planning through execution and transition to operations.
• Act as a true consultant, firm on standards, thoughtful in delivery, and confident challenging leaders when execution or culture is at risk.
• Influence Managing Partners across all tenures (new, mid, and long-standing), tailoring your approach while holding consistent expectations.
• Partner closely with JVPs, providing candid, constructive feedback and reinforcing accountability.
• Serve as a subject-matter expert (SME) — deeply understanding the “why” behind training, systems, and processes, not just the “what.”
• Translate standards into practical execution, helping leaders understand downstream impacts and benefits.
• Drive change management at the local level while aligning with enterprise initiatives and fellow RTPs.
• Build trust by working shoulder-to-shoulder with leaders — no “gotcha” visits, no drive-by feedback.
• Connect the field to the right partners (Training, Supply Chain, R&D, Ops) — teaching leaders how to fish, not acting as a middleman.
• Collect feedback, identify patterns, and elevate insights to inform continuous improvement.

How You Lead

• With voice and authority, balanced by empathy and credibility.
• As a connector of people, systems, and solutions.
• By challenging standards when they’re slipping, even upward.
• Through influence, not enforcement.
• With consistency, clarity, and care.

What Success Looks Like

• Training initiatives are understood, embraced, and sustained.
• Leaders trust you as a partner, not an auditor.
• Change takes root across restaurants, not just during visits.
• Standards are protected while people feel supported.

What We’re Looking For

We value capability, influence, and mindset over check-the-box qualifications.

Experience (Recommended, not required)

• Bachelor’s degree in training, Instructional Design, Education, Human Resources, Organizational Development, or a related field.

·      5-8 years’ experience in designing, developing, implementing, and evaluating training courses and programs, utilizing a systematic approach and operations, required.

·      3+ years in a multi-unit restaurant training role

• Background in restaurant operations, training, or leadership development.
• Exposure to multi-unit, field-based, or regional roles.
• Experience influencing leaders without direct authority.

Skills & Strengths

• Deep operational and training knowledge — able to explain the “why,” not just the process.
• Strong influence with confidence engaging leaders at all levels.
• Comfortable giving direct, respectful feedback.
• Highly organized and effective in a fast-moving, travel-heavy role.
• Natural relationship builder who earns trust quickly.
• Calm, steady presence during change and challenge.

Technology

• Comfortable with Microsoft Office / Microsoft 365.
• Familiarity with learning platforms or training tools is helpful, not required.

Travel Expectations

• Approximately 80% travel
• Typically, 4–5 days per week
• Includes nights and weekends as business needs require